If you're running ads on Facebook or Instagram, you've probably faced this question:
Should I focus on generating leads — or go straight for conversions?
It sounds simple, but it’s one of the most strategic decisions you’ll make when launching a campaign. The right answer isn’t about what’s trendy or even what’s cheapest — it’s about what aligns with your business model, audience intent, and sales infrastructure.
In this guide, we’ll walk through what each campaign type is designed for, when to use each one, and how to choose based on your goals and readiness.
What’s the Difference?
To make an informed decision, you need to understand how each campaign type works — not just in theory, but in practice. Meta offers both lead generation and conversion-focused objectives for a reason: they serve different roles in the customer journey.
Choose "Leads" to run lead generation campaigns and "Sales" to run conversion campaigns
Lead Generation campaigns
Lead generation campaigns are built to collect contact details — typically name, email, and phone number — directly on Facebook or Instagram. These ads open a native, mobile-optimized form when clicked, which auto-fills with user profile information to reduce friction.
Key benefits:
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No need for a landing page or website;
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Pre-filled forms reduce drop-off and make the process faster for users;
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You can add custom qualifying questions to filter out poor-fit leads early.
This type of campaign is ideal if you're just starting out, don't have a high-converting website, or if your audience needs more nurturing before they're ready to make a purchase.
Conversion (sales) campaigns
Conversion campaigns send users to a dedicated landing page on your website, where you ask them to take a specific action — like buying something, signing up for a webinar, or booking a call. Meta’s Pixel or Conversions API then tracks these actions and helps the algorithm find others likely to convert.
Key benefits:
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You get full control over the experience and messaging;
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Deeper insights through website analytics and tracking;
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Better for measuring ROI directly and scaling what works.
Conversion (sales) campaigns work best when you have an optimized funnel in place, a compelling landing page, and you're targeting people who are ready to make a decision.
Still unsure which suits your strategy? Let’s dig into when you should use each one.
When to run lead generation campaigns
Lead gen campaigns are most effective when you’re targeting cold audiences or offering services that require more education and trust before purchase. They allow you to build a relationship before making the ask.
Examples of good use cases:
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Consultants offering discovery calls to pre-qualified prospects;
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Real estate agents gathering buyer or seller interest in local listings;
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Coaches, authors, or course creators offering free eBooks, webinars, or assessments.
These examples show how lead gen ads work well when the purchase decision involves personal connection, trust, or high price tags. If you’re selling something that can’t be purchased in one click, starting with a lead capture is often smarter.
Advantages of lead gen campaigns
There are several reasons marketers opt for lead generation campaigns, especially in early-stage or relationship-driven businesses.
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Quick setup: You can launch campaigns without needing a website, landing page, or third-party tools;
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Higher form completion rates: Native forms pre-fill with user data, minimizing friction and boosting conversions;
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Built-in lead filters: You can ask custom questions (like budget range or service interest) to automatically qualify leads.
Want to dive deeper into how to build better lead funnels? Check out Mastering Lead Generation in 2025: Top Tactics for Success.
Challenges to watch for
As easy as lead gen ads are to launch, they’re not foolproof. Many campaigns fail due to poor targeting or lack of follow-up.
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Inconsistent lead quality: Without compelling offers or good filters, you may attract people who are unqualified or uninterested;
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No follow-up, no results: If you don’t have email automation or a sales outreach process in place, leads will go cold quickly;
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Limited storytelling: Native lead forms don’t allow for long-form messaging, video explanations, or credibility elements like testimonials.
Ask yourself:
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Do I have a system to follow up with new leads within 24 hours?
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Is my offer compelling enough for someone to give up their email?
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Am I playing the long game — building relationships, not forcing immediate sales?
If you're answering "no" to any of these, it's time to address your funnel before investing in lead gen ads.
When to run conversion campaigns
Conversion campaigns are designed to drive action. They're best used when your audience is already familiar with your brand or ready to make a decision — often further down the sales funnel.
Examples of good use cases:
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E-commerce brands with proven products and optimized product pages;
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SaaS companies offering time-sensitive free trials or signup discounts;
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Local services like gyms, salons, or clinics with online scheduling tools.
If your website is high-converting and you’re able to track key actions accurately, conversion campaigns can scale fast and drive revenue directly.
Advantages of conversion campaigns
These campaigns offer precision targeting, deep insights, and better data for long-term optimization.
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Performance visibility: You can measure cost per purchase, ROAS, cart abandonment, and other vital KPIs;
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Improved algorithm training: Meta’s machine learning uses real-time data to find people who take the exact action you want;
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Stronger retargeting strategies: Since the user lands on your site, you can retarget based on scroll depth, video views, or past behaviors.
To get the most from this type of campaign, you’ll need to align your ad creative tightly with your landing page. For more guidance, read Facebook Ads Not Converting: How To Fix It.
Common pitfalls
Even with tracking tools, these campaigns can underperform without the right support systems.
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Poor website performance: A slow-loading or buggy site — especially on mobile — kills conversions instantly;
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Creative mismatch: If your ad and landing page don’t match in tone, offer, or value, users will bounce;
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Lower success from cold traffic: Asking people to buy immediately without prior trust or awareness often results in high costs and low ROI.
Ask yourself:
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Is my landing page optimized for speed, mobile, and clarity?
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Do I have social proof and persuasive CTAs that align with my ad’s promise?
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Am I sending warm, engaged traffic — or just hoping strangers will convert?
If you can confidently say "yes" to these, you’re likely ready to scale with conversion ads.
Which strategy is right for you?
Ultimately, your decision should depend on where your customers are in their buying journey and what infrastructure you already have in place. Here's a breakdown to help guide you.
Choose Lead Generation if you:
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Want to build and nurture a list over time instead of pushing for immediate sales;
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Offer a service that requires more consideration or education, like consulting or coaching;
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Don’t yet have a high-performing website or landing page;
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Prefer to qualify leads before hopping on sales calls or demos.
Choose Conversion Campaigns if you:
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Have a fast, mobile-optimized website or landing page ready to convert traffic;
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Sell a straightforward product or service that doesn’t require much explanation;
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Are retargeting users already familiar with your brand, content, or offer;
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Need to measure and scale ROI based on actual purchases or bookings.
Curious how to make better targeting choices for either campaign type? Check out Facebook Ad Targeting 101: How to Reach the Right Audience.
Still not sure? Test both.
The good news? You don’t have to commit blindly. One of the best ways to find out what works is to run a controlled test.
Run the same creative under two campaign objectives:
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One optimized for Leads, using Facebook’s native form;
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One optimized for Conversions (sales), sending people to your website.
Compare performance based on your actual goals: cost per lead, cost per sale, or conversion rate. This test-and-learn approach gives you clarity on what works before you scale spend.
You might also benefit from reading Meta Ad Campaign Objectives Explained to better understand which campaign goals map to your business outcomes.
Tips to improve performance, no matter what you choose
Even the best campaign strategy can fall short without execution. Here’s how to improve results in both types.
For lead generation campaigns:
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Offer real value: Free guides, calculators, or consultations outperform vague "get in touch" CTAs;
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Ask qualifying questions: Screen out unqualified users with short, strategic questions on your form;
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Test formats: Experiment with carousel, video, and single-image creatives to see what drives engagement;
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Follow up within hours: The faster your follow-up, the higher your chances of closing the deal.
For conversion campaigns:
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Upgrade your landing page: Your messaging, layout, and CTAs should be clear, fast, and mobile-friendly;
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Optimize load speed: Use tools like PageSpeed Insights to ensure your pages load in under 3 seconds;
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Use retargeting ads: Stay top-of-mind with those who showed intent but didn’t convert on their first visit;
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Track micro-conversions: Monitor button clicks, scroll depth, and form starts to find and fix friction points.
For more retargeting strategies, explore How to Set Up Facebook Retargeting.
Final thoughts
Both lead generation and conversion campaigns can drive powerful results — when used in the right context.
Start by asking:
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Where is my audience in the buyer’s journey?
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What systems do I have in place to follow up or convert traffic?
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Am I optimizing for quick data or building long-term revenue systems?
Often, the most effective strategy is a hybrid: start with lead gen to warm up your audience, then use conversion campaigns to drive the final action.